1. Why should I hire a professional cleaning service?

Hiring a professional cleaning service saves time, ensures a deeper clean, and provides a healthier living environment. Our trained staff uses high-quality cleaning products and techniques to remove dirt, bacteria, and allergens effectively.

4. Do I need to provide cleaning supplies?

No! We bring our own professional-grade, eco-friendly cleaning supplies. However, if you prefer specific products, we are happy to use them.

📌 General Questions

6. How do I book a cleaning service?

You can schedule a cleaning by:

  • Calling us at 908-290-6789

  • Filling out our online booking form at www.housecleanersservices.com/contact

  • Sending us an email at cleaningservicesbyemily@gmail.com

8. What happens if I need to reschedule or cancel my appointment?

We understand that plans change! We require at least 24 hours' notice for rescheduling or cancellations. A late cancellation fee may apply.

15. Can I request a specific cleaner?

We do our best to accommodate specific cleaner requests, but availability may vary. Our entire team is trained to provide consistent, high-quality service.

16. How much does a cleaning service cost?

Pricing varies based on home size, service type, and frequency. Get a free estimate by calling 908-290-6789 or visiting housecleanersservices.com

23. Can I request a custom cleaning plan?

Yes! We offer tailored cleaning services to fit your needs. Whether you need a one-time deep clean or a recurring plan, we can customize it for you.

2. How often should I schedule a house cleaning?

This depends on your lifestyle, household size, and cleaning needs. We offer:

  • Weekly Cleaning: Ideal for busy households.

  • Bi-Weekly Cleaning: Perfect for maintaining cleanliness.

  • Monthly Cleaning: Best for deep cleaning and upkeep.

5. Are your cleaning products safe for pets and children?

Yes! We use non-toxic, eco-friendly cleaning products that are safe for pets, children, and allergy-sensitive individuals.

📌 Booking & Scheduling

9. Do I need to be home during the cleaning?

No, you don’t have to be home. You can provide entry instructions, a spare key, or a door code. We will lock up and secure your home when we’re done.

12. Do you offer move-in/move-out cleaning?

Yes! Our move-in/move-out cleaning ensures your home is spotless for new tenants or buyers. We focus on deep cleaning, sanitization, and removing built-up grime.

7. Can I request a same-day cleaning service?

Yes, we offer same-day cleaning based on availability. Call us early to check for open slots.

📌 Service Details

11. What areas of my home do you clean?

We clean all common areas, including:
✅ Kitchens: Counters, sinks, appliances (exterior), floors
✅ Bathrooms: Toilets, tubs, sinks, mirrors, floors
✅ Bedrooms & Living Areas: Dusting, vacuuming, mopping
✅ Extras (By Request): Inside fridge, oven, and cabinets

17. How do I pay for my cleaning service?

We accept credit/debit cards, cash, online payments, and checks. Payment is due at the time of service.

19. What happens if something is damaged during the cleaning?

We take great care with your belongings. If any accidental damage occurs, we will promptly notify you and work to resolve the issue.

8. What happens if I need to reschedule or cancel my appointment?

We understand that plans change! We require at least 24 hours' notice for rescheduling or cancellations. A late cancellation fee may apply.

12. Do you offer move-in/move-out cleaning?

Yes! Our move-in/move-out cleaning ensures your home is spotless for new tenants or buyers. We focus on deep cleaning, sanitization, and removing built-up grime.

13. Do you clean Airbnb and vacation rentals?

Yes! We provide Airbnb and vacation rental cleaning with quick turnarounds to keep your property guest-ready. We also offer laundry services for linens and towels.

📌 Payments & Policies

📌 Custom Requests & Special Services

24. Do you offer laundry and dishwashing services?

Yes, upon request! We can wash, dry, and fold laundry, as well as load and unload dishwashers.

3. What’s the difference between regular cleaning and deep cleaning?

  • Regular Cleaning: Focuses on surface cleaning like dusting, vacuuming, and mopping.

  • Deep Cleaning: Targets hard-to-reach areas, including baseboards, behind appliances, and inside cabinets. Recommended every 3–6 months.

10. Do you clean on weekends and holidays?

We offer Saturday appointments but are typically closed on Sundays and major holidays. Contact us for special holiday cleanings.

14. Do you offer post-construction cleaning?

Yes, our post-renovation cleaning removes dust, debris, and construction residue to make your home move-in ready.

18. Do you offer discounts or membership plans?

Yes! We offer discounts for recurring services and seasonal promotions. Contact us to learn about our loyalty rewards program.

20. What is your satisfaction guarantee?

We offer a 100% Satisfaction Guarantee. If you’re unhappy with any area we cleaned, notify us within 24 hours, and we will return to fix it at no extra charge.

25. Can you help with organization or decluttering?

Absolutely! We offer home organization services to tidy up closets, kitchens, pantries, and more.